Shipping Overview
At xVogue Footwear, we take pride in delivering your carefully selected fashion essentials with efficiency and care. Whether you're refreshing your wardrobe with everyday staples or adding statement pieces for special occasions, our streamlined shipping process ensures your order reaches you in pristine condition. All items undergo thorough quality checks before being securely packaged and dispatched from our fulfillment centers.
Shipping Timeframe
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, occasional delays may occur due to carrier logistics or unforeseen circumstances. During peak seasons, we recommend placing orders earlier to account for potential high shipment volumes.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order total and destination. Expedited shipping options may be available for select regions at additional costs.
Shipping Regions
We currently ship to most countries across North America, Europe, and parts of Asia-Pacific. Some remote locations or areas with customs restrictions may not be serviceable. During checkout, our system will automatically verify whether we can deliver to your address. For specific inquiries about military addresses or overseas territories, please contact our support team before placing your order.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments with multiple items, some tracking details may update sequentially as different components leave our warehouse.
Delayed or Lost Shipments
While we make every effort to ensure timely deliveries, occasional delays may occur due to factors beyond our control. If your shipment exceeds the estimated delivery window by more than 5 business days or shows no movement in tracking for 7+ days, please contact our customer service at
[email protected] with your order number. We'll promptly investigate and provide resolution options, which may include reshipment or refund where applicable.
Customs & Import Duties
International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are not included in your order total or shipping costs. As policies vary significantly by destination, we recommend consulting your local customs office for current rates before ordering. Please note that refusal to pay these charges may result in your package being returned or destroyed by customs authorities.